Career Details
Full-Time Baltimore, MD — Multiple Company Locations Posted on 11/13/2026
Business Systems & Data Analyst
Medi-Rents & Sales, Inc.
Location: Baltimore, MD
Job Type: Full-Time | Schedule: Monday-Friday
Join Our Team
Medi-Rents & Sales, Inc., a durable medical equipment company, is seeking a Business Systems & Data Analyst to coordinate business software and technology implementations, provide hands-on internal IT support, and analyze product costs, insurance reimbursement, vendor pricing, and profitability.
This position reports directly to the Chief Operating Officer. We are looking for someone who is technically skilled, analytical, organized, and able to take ownership of assignments, work effectively with employees and vendors, and follow projects through to completion.
Key Responsibilities
Business Systems Implementation & Project Management
- Serve as the internal project manager for business software and technology implementations, including new business management software, phone systems, and related technology.
- Develop and maintain project timelines, task lists, and implementation schedules; follow up with departments and vendors through completion.
- Coordinate system configuration, testing, troubleshooting, training, and launch activities.
- Learn existing departmental workflows as needed to configure, test, and support new systems.
- Track outstanding issues, coordinate resolutions, escalate delays, and provide regular progress updates to management.
IT Support & Information Security
- Provide first-line support for computers, printers, phones, software, Windows, Microsoft 365, and other office technology.
- Set up employee computers, user accounts, software access, and equipment; coordinate access changes and offboarding.
- Install, configure, maintain, and troubleshoot security cameras, audiovisual equipment, and related technology.
- Maintain accurate technology inventories, software license records, and support documentation.
- Coordinate advanced technical issues, cybersecurity, network maintenance, backups, and outage response with outside IT providers.
- Support HIPAA-related technical safeguards, user-access reviews, incident reporting, and security remediation projects; follow up on outstanding items.
Financial & Business Analysis
- Analyze product acquisition costs, insurance reimbursement rates, payer fee schedules, and profitability.
- Compare vendor pricing, supplier costs, and purchasing alternatives to identify savings opportunities.
- Evaluate product and equipment options based on cost, reimbursement, and overall financial impact.
- Prepare Excel spreadsheets, reports, and comparisons; investigate discrepancies and present recommendations supported by verified data.
- Use company-approved analytical and AI-assisted tools when appropriate, verify results, and protect confidential information.
Perform other duties as assigned.
Requirements
- Minimum of 3 years of hands-on IT support or related technical experience.
- Working knowledge of Windows, Microsoft 365, computer hardware, printers, and common business software; ability to troubleshoot routine issues independently.
- Proficiency in Excel, including formulas, sorting, filtering, data analysis, and reporting.
- Strong analytical, organizational, and problem-solving skills, with attention to accuracy and confidentiality.
- Ability to coordinate projects, prioritize work, meet deadlines, and follow up with employees and outside vendors.
- Strong written and verbal communication skills; ability to work independently and learn unfamiliar systems and business processes.
- Ability to travel between company locations as needed.
- Occasional availability outside normal business hours for urgent technical issues, system maintenance, or scheduled implementations.
Preferred Qualifications
Experience in one or more of the following areas is preferred:
- Business software implementation, system conversions, or technology project coordination.
- User account administration, information security, phone systems, security cameras, or audiovisual equipment.
- Business reporting, product cost or reimbursement analysis, purchasing, or vendor pricing.
- Healthcare, durable medical equipment, or another regulated industry.
- Using AI-assisted tools for research, analysis, or business tasks.
Candidates do not need prior experience in every area. We are looking for a strong technical foundation, practical analytical ability, and a willingness to learn.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- 401(k) retirement plan
- Paid vacation and personal time
- Paid holidays
- Sick and Safe Leave
Benefits are subject to applicable eligibility requirements and plan terms.
Compensation
$25.00-$29.00 per hour, based on qualifications and experience.
Medi-Rents & Sales, Inc. is an Equal Opportunity Employer.
1. Do you have at least 3 years of hands-on IT support or related technical experience?
2. Describe a project you coordinated and how you tracked assignments, deadlines, and follow-through.
3. How have you used Excel to analyze data, compare costs, or prepare reports?
4. Describe your experience troubleshooting computers, printers, Microsoft 365, or other business technology.
5. Are you available for occasional after-hours support and travel between company locations as needed?
6. Do you have any experience in the Durable Medical Equipment Industry?
7. Are you authorized to work in the United States?